Frequently Asked Questions
Everything you need to know about our high-performance cycling components.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. Expedited shipping options are available at checkout for athletes who need their gear sooner.
What is your return policy for aerodynamic components?
We offer a 30-day return policy on all unused and unmounted products in their original packaging. Please note that installed components cannot be returned for safety reasons.
Do Profile Design products come with a warranty?
Yes, all our products are covered by a 2-year limited warranty against manufacturing defects to ensure you can train and race with absolute confidence.
How do I ensure a specific aerobars model fits my bike?
We provide detailed compatibility charts and fitment guides on each product page. If you are unsure, we recommend consulting your local professional bike fitter.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options through Affirm for qualifying purchases.
Can I track my order once it has been placed?
Absolutely. Once your order ships, you will receive an automated email containing your tracking number and a link to monitor your delivery status in real-time.